Say Yes To Express
Enjoy fast and insured shipping on us.
Australia
Free express shipping on all orders.
Pickup is available from our Australian showrooms.
International
Free express shipping on orders above 350 USD
We cover duties and taxes for most countries, details below.
Every order is shipped via insured post, ensuring your precious purchase reaches you safely.
When to Expect Delivery
(after we complete your order)
Australia
1-3 Business Days
New Zealand
3-4 Business Days
Subject to customs delay
USA
4-6 Business Days
Subject to customs delay
Rest of the World
7 Business Days
Subject to customs delay
Please Note:
- The delivery times are estimates from our shipping partners. Peak periods and unforeseen events may affect these times.
- Most jewellery is made to order, typically completed within 40 business days.
- For specific products, check their individual pages for estimated completion dates.
- We do not currently ship to India and China.
- International shipping is only available for clients residing outside of Australia.
Secure. Discreet.
A signature on delivery makes sure your parcel goes to you.
Track your parcel's whole journey.
Shipped via Express mail.
Free full-value insurance.
Subtle packaging - for the perfect surprise.
In Safe Hands
Australia
Australia Post Express
USA and International
DHL Express
Note: We do not ship to PO Boxes
Import Duties and Taxes
Most of our shipments go out as DDP (Delivery Duty Paid - import customs duties & taxes covered). However, there are some countries that require you, the purchaser/local resident to pay local or personal tax responsibly in your country, which Cullen Jewellery does not cover. This is because the customs department in your country may not allow for the charges imposed to be billed outside of your country. For more information, we recommend checking with your local customs department prior to ordering. Alternatively, you can contact us via our contact form.
Covered Countries If your country isn’t listed in the search, you may have to pay local import taxes and duties, which Cullen Jewellery does not cover. For more details please check with your local customs agency.