All Cullen Moissanite jewels are accompanied by a Limited Warranty and Authenticity card. It guarantees that Moissanite will maintain its brilliance and fire.
This warranty does not include loss, theft, disappearance or loss of the optical properties of brilliance and fire due to incidental or intentional damage such as scraping, breakage or chipping. This warranty does not cover the craftsmanship or quality of the jewellery, however, Cullen Moissanite does offer our own Guarantee for the quality of our jewellery (see below).
While Moissanite is extremely durable, it like all fine gemstones, is not indestructible. Therefore, care should be taken to avoid sharp blows when wearing any piece of fine jewellery.
Moissanite has a lower specific gravity than a diamond. While a 6.5mm Moissanite weighs 0.86 carats, the visual size of it is equivalent to a 6.5mm diamond weight of 1.0 carat. For simplicity on this website, our tags and receipts we describe Moissanite in the millimetre with the diamond equivalent carat weight.
Gold & Platinum Jewellery
All Gold or Platinum Cullen Moissanite jewellery is guaranteed for 6 months from the date of purchase against any manufacturing defects. Any item found defective during that period will be repaired or replaced by Cullen Moissanite at no charge.
This guarantee does not cover any damage to jewellery, or loss of stones due to accidents, mishandling or abusive use.
The guarantee is only valid with proof of purchase and if the jewellery has not been altered in any way.